Refund policy


Products can be returned or exchanged within 2 days of receipt, provided they are in their original condition and unopened.

Return Conditions:

  • Refunds will not be issued if the product has been opened or used.
  • The product must be returned in its original packaging and condition.

Manufacturing Defects or Order Errors:
If you receive a product with a manufacturing defect or an order error, please contact us within 24 hours of receipt, and we will resolve the issue immediately at our expense.

How to Request a Refund or Exchange:
Please send an email to:
📧 aromacompany2026@gmail.com

When emailing, please include the following:

  • In the Subject line: Your order number.
  • In the email body:
    • If requesting a Refund: Include your order details and the reason for the return.
    • If requesting an Exchange: Clearly state which product you want to exchange and what you'd like to replace it with (e.g., "I want to exchange Perfume X for Perfume Y").

Verified